Sam’s Club traveling deeper into mobile with app rollout

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Local
merchants receive free beacons to boost Perka loyalty programs

Approximately 1,000 street-level merchants who have the Perka mobile loyalty
solution will receive a free beacon this week, enabling customers who opt into
the program to automatically check in, get credit for their purchases and earn
loyalty rewards.
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Apple
Pay aims for the fence with World Series initiatives

A multitude of events surrounding mobile payments will be seen during this
years World Series, including MasterCard and Major League Baseballs support for Apple Pay.
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read the entire story on Mobile Commerce Daily

HSN
driving mobile-only sales in holiday-shopping lead-up

HSN, once again getting a leg up on Black Friday this
holiday season, will offer consumers mobile-only offers for shopping on the
companys site and applications during its Cyber Week, Dec. 1-5.
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US Bank extends corporate card program via real-time app
U.S. Bank has launched a new mobile application for users of its Access Online
corporate card management tool that provides real-time access to account
information, recent transactions and upcoming due dates.
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Mobile Minutes: Twitter seeks secondary audience; Chinese iPhone prices soar; GrubHub revenue jumps; Halloween apps rise

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MyFitnessPal leverages recipes to augment food-tracking app

myfitnesspal

MyFitnessPal is adding a recipe log function to its food-tracking and calorie-counting mobile application to streamline how it helps users build customized meals.

The app, which is free on iOS and Android, allows users
to set daily calorie consumption goals, record daily food intake and log
exercise activities. The information inputted into a users food diary will
automatically sync with the MyFitnessPal Web site, which also offers a
community board for dieting and support tips.

The only way to make healthy living a habit is by
tapping into the device thats with you 24/7: your phone, said Mike Lee,
co-founder and CEO of MyFitnessPal, San Francisco, CA. Mobile apps have the
power to connect different aspects of healthnutrition, fitness, and crucial
data such as blood pressure, heart rate and moreall on ones phone, the device
thats with us around the clock.

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Customer success is our true north and these tools are
part of our quest to provide tools that facilitate that success. Thats why
this is an important addition to MyFitnessPal.

Recipe
tool
MyFitnessPal
discovered that it is easier to lose weight if recipes are logged onto food
tracking apps, which led to its incorporation of the Recipe Tool and Log It
button into the app. The app has already seen 28 million recipes added by
users, and recognizes that recipes are a feature with high consumer demand.

Studies show, over and over, that cooking at home can
have a big impact on health – we can even see this in the data from our
users, Mr. Lee said. Weve found that on days when users didn’t log recipes,
they were over six times more likely to go over their calorie, carb and fat
goals, and seven times more likely to exceed their sodium goals.

The Recipe Tool allow guests to pull from MyRecipes.com
and CookingLightDiet.com. Each time that a MyFitnessPal user visits one of
those sites, a Log It button will appear next to social buttons such as Twitter
and Facebook.

The button adds the selected recipe into the guests
MyFitnessPal food diary and saves time with the manual tapping process. For
users who visit the mobile sites, the recipe can be imported into MyFitnessPal.

Streamlined
cooking options
The
Recipe Tool lets guests search options by type of entre and receive access to
ingredient lists directly from the MyFitnessPal platform. The company hopes
that users with any type of fitness, weight loss or health goal will find the
tool beneficial and easy to use for streamlined cooking options.

We think these tools will encourage our users to cook
healthier foods at home and inspire other health-conscious people to use
MyFitnessPal to achieve and maintain health goals, Mr. Lee said.

The Recipe Tool quickly helps you answer the question
Does this recipe meet my nutritional needs?
by showing you complete nutritional information with a few clicks.

We think our users will be pleased with the ease and
speed of the Recipe Tool; with this new feature entering a recipe takes half of
the time it did before, he said.

Final Take
Alex Samuely is an editorial assistant on Mobile Marketer, New York


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Humane Society finds text-to-give, social are a perfect match

Humane Society

A text-to-give campaign on the nonprofit’s Facebook page

WASHINGTON The Humane Society mobile communications
manager speaking at the Mobile Giving Forum talked about the important role
that social media is playing in the nonprofits mobile giving program.

The organization has been active in mobile for the past few
years and recently passed reached 57 percent of traffic to its Web site on
mobile. While text-to-give presents some challenges for nonprofits such as
that there is limited opportunity to build an on-going relationship with donors
the Humane Society has found that pairing it with social media can give
programs a nice boost.

[Hurricane] Sandy allowed us to use text-to-give to say we
need money now because of the disaster response, said Lara Koch, mobile
communications manager at The Humane Society of the United States. We were
willing to deal with the drawbacks like no donor information and not being able
to contact those people. 

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Then we realized that social was converting the most for
text-to-give, she said.

So many are coming
to our Web site from Facebook from their phone because of the Facebook app.
Thats why text-to-give and social are a perfect match.

Breaking news
The Humane Society sees 60 percent or more of the traffic to
its Facebook page coming from mobile.

Every fundraising campaign that The Humane Society does has
a mobile component. 

On SMS, the nonprofit typically uses forms to drive people
to take action. There are fewer gifts but they have a higher average value and
enable the organization to collect donor information. 

One reason social works so well for text-to-give is that
people are getting their breaking news on social media and via text alerts. At
the same time, text-to-give is cemented in peoples minds because of natural
disasters such as the Haiti earthquake.

We use text-to-give on social because it works, SMS and forms
tends to be the better fit, Ms. Koch said. People are on our list, we can talk
to them, we can send them to a form with a video embedded.

It is a high-touch ask, she said. 

Cross-channel consistency
Another strategy that works for The Humane Society is ensuring that the imagery
and message are similar across every channel. 

For example, the nonprofits end-of-year ask in 2013 went
out as an Instagram post and via an SMS to its list on the same day. The text
linked to a form and had mobile-optimized video embedded.

Simultaneously, the organization launched the broader
campaign on Facebook, in email and its Web site.

Ms. Koch likes to test different strategies in text
messaging and shared some interesting learnings from some of these.

On New Years Eve, the organization did a
last-chance-to-give campaign and sent out a text message once an hour to see
when the highest conversion rate would be. It was 10:30 pm.

Across multiple campaigns, the organization has also found
that questions work very well in text messages, typically converting higher
than a statement.

Going forward, the Humane Society is hoping to sustaining or
recurring gifts on social by the end of the year and then to extend this to its
SMS list next year.

The organization also uses a texting call-to-action on its
Facebook page to support various advocacy programs, such as its Meatless
Mondays recipe program, which has been running for several years. 

Channel coordination is our greatest strength, Ms. Koch
said.

This past year, we really found a sweet spot in how we are
asking people to give to us, and making sure it goes across all of our
channels, she said.

Final Take
Chantal Tode is senior editor on Mobile Marketer, New York


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GPS, Apple Pay, iAds: Retailers’ future solution in mobile marketing?

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Caitlyn Bohannon is editorial assistant on Mobile Marketer and Mobile Commerce Daily, New York. Reach her at caitlyn@mobilemarketer.com.

 
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