R/GA, Unilever, Starwood Hotels and mobile spend predictions

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R/GA named global digital agency of record for Unilevers
deodorant business

R/GA has been appointed global digital agency of record for
Unilevers deodorant brand, Rexona. The agency will be responsible for the
comprehensive digital strategy across Rexonas global portfolio including
Degree, Rexona and Sure. R/GA has also been added to Unilevers global
digital roster and in addition to Rexona, will be working with other consumer
brands including Impulse.

Starwood Hotels delights guests with mobile
For Starwood Hotels Resorts mobile has provided a
tremendous opportunity to further the hotels efforts, especially as travelers
become more technically savvy across multiple platforms.

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Working with digital marketing agency Razorfish, Starwood
Hotels Resorts began running Google mobile search ads with click-to-call
(CTC) and location extensions.

Through using mobile ads, Starwood Hotels Resorts and
Razorfish learned how guests are using ads to call as well as find directions
to property locations.

U.S. and UK businesses to double mobile project spend in
next 18 month
s
U.S. and UK businesses are embracing mobile at an unprecedented
rate, with average current investments of $422,000 rising to $926,000 in the
next year and a half, and a third of companies planning to launch four or more
mobile projects in the next 12-18 months.

But frustrations around the cost, complexity, management and
timescale of those projects are growing too, according to the Mobile Business
Forecast 2012 released today by Antenna Software, which commissioned Vanson
Bourne to poll 1,000 CIOs and business unit leaders in the U.S. and UK.


Article source: http://feeds.mobilemarketer.com/~r/homepage-news/~3/O5_OeBdmeQw/12171.html

Trump bolsters CRM through mobile presence

Trump Toronto

Trump Toronto

Luxury Daily today – Trump bolsters CRM through mobile presence; Neiman Marcus launches multichannel Louboutin anniversary campaign for social interaction.

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Article source: http://feeds.mobilemarketer.com/~r/homepage-news/~3/TvdOpuuaivA/12167.html

JCPenney strengthens mcommerce efforts via new ad campaign

JCP

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JCPenney strengthens mcommerce efforts via new ad campaign
Department store chain JCPenney is promoting its new fair and square pricing, as well as ramping up its mobile commerce strategy via a new advertising campaign.
Please click here to read the entire story on Mobile Commerce Daily

MT Bank expands mobile banking for business clients
Financial institution MT Bank Corp. has rolled out a line of mobile services to help its business clients conveniently manage their finances while on the go.
Please click here to read the entire story on Mobile Commerce Daily

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Heals aims to increase sales via mobile site
Furniture, lighting and home accessories store Heals has introduced a mobile commerce-enabled site that lets consumers search, browse and buy from its inventory.
Please click here to read the entire story on Mobile Commerce Daily

Speed generates 45pc of digital bids via mobile
Cable network Speed used SMS to let users place bids during a televised automobile auction.
Please click here to read the entire story on Mobile Commerce Daily

Trump bolsters CRM through mobile presence Luxury Daily
Luxury Daily today Trump bolsters CRM through mobile presence; Neiman Marcus launches multichannel Louboutin anniversary campaign for social interaction.
Please click here to read the entire story on Mobile Commerce Daily

10 hard-won lessons from 2011 to use in 2012
A lot of 2012 predictions are great, and they help guide strategy. But if you are in the trenches, trying to execute against your customers key performance indicators, well, strategy-schmatejy.
Please click here to read the entire story on Mobile Commerce Daily

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Article source: http://feeds.mobilemarketer.com/~r/homepage-news/~3/DP5-oCmMjvI/12170.html

Are Barnes & Noble, RIM wasting their time in the tablet space?

BlackBerry playbook

Tablets are on the move

With Apple’s iPad and several Android-powered tablets picking up steam, is there a point for RIM and Barnes Noble both of which failed with their initial tablet strategies to take another stab at gaining market share in the tablet space?

Barnes Noble has launched a new tablet from its Nook line of products that is priced to directly compete with Amazons Kindle Fire. Additionally, RIM has updated the operating system for its PlayBook tablet in an attempt to make it more appealing for marketers. The launch of the new tablets prove thatthe two companies are becoming more ambitious in terms of gaining tablet market share.

Both Barnes Noble and Amazon run the Android operating system, which gives them access to a wide range of Android apps, said Matthew Mckee, Nashville-based senior analyst at Strategy Analytics.

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But Barnes Noble will have to differentiate themselves somehow in order to justify the price difference, he said.

The same goes for RIM in that they need to build out the business-to-business ecosystem to offer consumers the number of apps available with Android and iOS.

Tablet target
Barnes Nobles new Nook Tablet is designed and priced almost identically to Amazons Kindle Fire, proving how the retailer is jumping at the chance to get into mobile.

The new Barnes Noble tablet holds 8GB of storage, retails for $200 and is positioned as both a tablet and an ereader. Amazons Kindle Fire has the same specs and is also being marketed as a high-end ereader with apps and mobile Web browsing.

Barnes Nobles original Nook Color tablet was 16GB and was released late last year. The company has lowered the price to $169 for the device.

Additionally, Barnes Noble is letting Nook Color owners swap out more of the devices memory for personal storage space, showing how ereaders are becoming more sophisticated and that users want more tablet-like features on their devices.

The Barnes Noble news was also announced in conjunction with the companys fiscal earnings for the third quarter of 2011. Revenue from the companys ereaders and digital catalog generated $542 million and increased 38 percent. Barnes Noble claims to have approximately 30 percent of the ebook market in the United States.

Barnes Nobles announcement is proof that the retailer is going to great lengths to become a leader in the tablet space and will aggressively compete in lower-priced tablets in the coming years.

Everyone is experimenting with product and pricing strategies at this nascent stage of the tablet markets growth, said Michael Boland, senior analyst and program director at BIA/Kelsey, San Francisco.

There will continue to be lots of experimentation, but it will be difficult to compete with the markets current two leading tablets the iPad that dominates on quality and the Kindle Fire that dominates on price, he said.

The new $200 8GB Nook is clearly trying to compete with the latter.

Market reach
RIM has also rolled out new advancements to its PlayBook tablets that position the device as an entertainment hub for users.

With the updates, more applications will be added to BlackBerry App World and a video store that lets users buy and rent movies and TV shows will also now be available.

The new operating system will make it possible for Android app developers to port tablet apps from Googles Android market to BlackBerrys market. This will help boost awareness of the device and make it appealing for companies developing Android tablet apps to reach both platforms.

Additionally, the update will make email accessible via the device, which is a feature that many argue should have been loaded on the device at launch. Social media features have also been added to the PlayBook.

With heightened rumors around Apples announcement of the iPad3, RIM is getting its tablet product up to par.

The PlayBook was initally launched last year by RIM as a stab into the tablet market, but given Apple and Android’s market share, marketers have been hesitant to roll out apps for the device.

By increasing the number of apps available and using Android-developed apps, RIM will be able to harness itself to create a more well-rounded tablet strategy.

Additionally, the updates to PlayBook will expand the role for mobile Web initiatives. As tablets are increasingly seen as a seperate mobile channel, marketers are realizing the power of having tablet-optimized mobile sites that take advantage of the device’s size.

RIM also tried to place the PlayBook as a compeitor to Amazon by recently dropping the price of the device (see story).

The updated operating system and lowered price point is proof that RIM is trying to be a prime player in the tablet space and is part of the companys broader initiatives to reposition itself as a mobile leader.

However, with Apples lead in the tablet space, manufacturers are beginning to learn that in order to compete in the tablet space, they have to develop a significantly different product than is already available.

At the moment, the tablet market is a two-tiered market an iPad market and an everyone-else market, said Carl Howe, vice president of consumer research at Yankee Group, Boston.

Further, based on current buying intent, we do not see that changing substantially in the next three to six months because our surveys of consumer buying intent do not show it, he said.

The No. 1 challenge for any vendor who is not Apple is to provide a really good answer to the question, “Why should a consumer buy this tablet instead of an iPad?” If that answer is not obvious to consumers, their products just are not going to successfully compete.

Final Take
Lauren Johnson is editorial assistant on Mobile Marketer, New York

Article source: http://feeds.mobilemarketer.com/~r/homepage-news/~3/sJIup3nOsps/12166.html

Tim Hortons Cafe & Bake Shop taps mobile to promote contest

Tim Hortons

Tim Hortons Cafe Bake Shop is using a mobile site to get the word out about its popular RRRoll Up The Rim contest.

The contest awards more than $58 million in prizes to loyal coffee drinkers. The company is also using mobile this year to offer users another channel to participate.

Tim Hortons claims to be one of the largest publicly-traded restaurant chains in North America based on market capitalization.

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The RRRoll Up RouletteTM online game was inspired by our classic RRRoll Up The Rim game that has been played in our restaurants for over 25 years, in which guests literally roll-up the rim of their coffee cups for a chance to win a number of prizes that range from a food prize all the way to a new car, said Glenn Hollis, vice president brand marketing and advertising at Tim Hortons.

The online contest is something we have offered over the past several years as way to provide our guests with additional ways to win, he said. This year, we wanted to make it easier to play online and therefore introduced the mobile component.

The mobile component is simply an extension of the online game, in that it provides guests who are on the go the ability to use their mobile device to spin the roulette wheel for a chance to win great daily and weekly prizes, receive points and a chance to become eligible for an extra day of play.

Mobile contest
Consumers who buy a medium, large or extra-large hot beverage have the opportunity to instantly win prizes including 40 new cars, 100 Panasonic 3D TV packages, 1000 Coleman camping packages, 5000 Panasonic digital cameras and 25,000 $100 Tim Cards.

Consumers can access the mobile site by entering m.rolluptherimtowin.cominto their mobile browser.

Users can spin for a chance to win daily and weekly prizes.

Additionally, consumers can receive points and earn badges and post them online.

To play, users can sign in if it is their first time playing or register for an account.

Consumers can onlyplay once per day.

Getting the word out
Tim Hortons is promoting the RRRoll Up Roulette online game in all of its U.S. restaurants, the companys Web site and through online advertising.

In addition, the company is reaching out to its Facebook fans and Twitter followers.

The viral component to the online game also lets users share their earned points and badging on their Facebook wall and Twitter feed.

Mobile is a key pillar within the company’s overall digital strategy, Mr. Hollis said. We know that the penetration of smartphones is growing exponentially and they are becoming an integral way for people to communicate and absorb information.

As a company it is important for us to understand this and leverage it to help guests engage with the brand in ways that make sense to them, he said.

In late 2011, we launched a mobile site for our main Web site timhortons.com and increased the functionality our TimmyME store locator app to enable guests to more easily gain access to information such as nutritional info and their Tim Card balance. This app in now available for iPhone, Blackberry and Android.

Final Take
Rimma Kats is staff reporter on Mobile Marketer, New York


Article source: http://feeds.mobilemarketer.com/~r/homepage-news/~3/P-19_z3ipPA/12169.html